In order to use certain portions of the Website or receive certain services offered by the Website such as to register for an account via the Website (“User Account”), a user must first complete a registration form. During registration a user is required to give his or her contact information (such as name and email address). This information is used to contact the user about the services on our Website for which he or she has expressed interest.
In areas of our Website that provide online transactions with us, we request information from the user to process the purchase order. Here, a user may be required to provide personal information (like name and mailing address) and financial information (like bank account numbers). This information is used to fill customer’s’ orders and satisfy any regulatory requirements we have. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on a user’s personal computer hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. Once the user closes his or her computer web browser, the cookie terminates. For instance, by setting a cookie on our Website, the user would not have to log in a password more than once, thereby saving time while on our Website during repeat visits. If a user rejects the cookie by setting the browser to reject cookies, the user may still use our Website, but as a result the user would be limited in some areas of our Website. Cookies also can enable us to track and target the interests of our users to enhance the experience on our Website.
As is the case for most websites, we automatically obtain and store in our log files certain general information such as IP addresses, browser type, Internet service provider, page path and other web analytics to improve user experience, analyze trends, administer the site, track users’ movement on our pages, and gather broad demographic information. None of the information stored in our log files is linked to personally identifiable information.
We treat all personal information provided by a user and held by us as confidential and will not disclose any such information to any third party except as specified in this paragraph. We will not sell, rent, loan or trade any of your personal information provided to us.
We may use another company’s services to verify your personal information as a requirement for making transactions through your User Account. Any such company is authorized to use this information solely for the purpose of verifying your personal information on our behalf and for no other purpose, and will not store any personally sensitive data not in the public domain.
We use third-party analytics tools to track general, non-personally identifiable information such as pages viewed, browser type and aggregated demographic information to help measure and improve overall user experience. Any such information is not linked to any personal information that can identify any individual person.
We may partner with other companies to provide specific services to users. If and when the user agrees to applicable terms and signs up for any such services, we will share names or other personal information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This Website contains links to other sites. We are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by us.
Email and Newsletters
If a user wishes to subscribe to our newsletters, we ask for contact information such as name and email address.
From time to time we may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age, etc.). Survey information is used for purposes of monitoring or improving the use and satisfaction of users of the Website.
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. When users submit sensitive information via the Website, the information is protected both online and offline.
While we use encryption to protect sensitive information online, we also take precautions to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Employees are kept up to date on our security and privacy practices. The computer servers on which we store personally identifiable information are kept in a secure environment, behind a firewall and locked door(s). Internet security measures are taken to guard against hacking or cracking intrusions, damage or theft of information.
Choice / Opt-Out
Users who no longer wish to receive our newsletter or other materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.
Notification of Changes
Account Terms of Service
These Terms of Service apply to any User Account or Services provided by Anthem Vault, Inc. or its affiliates (collectively, “we,” “us,” “our,” or “Anthem Vault”) via this website and any other website that we may own or operate currently or in the future (collectively, the “Website”).
A person must create a User Account prior to using our services of buying, selling, and storing selected precious metals (“Metals”, and collectively the “Services”). A User Account is created when a person (a “User”) registers for an account via the Website and the person is approved to use our Services by us (“User Account”). The information you provide to create a User Account must be complete and accurate.
We reserve the right, in or sole and unfettered discretion, to deny, reject or remove any user name that may be viewed as offensive, is protected by trademark, impersonates someone else, or for any other reason whatsoever, or for no reason whatsoever.
It is your responsibility to ensure that your user name and password (together “Login Credentials”) remain confidential and secure at all times. You are responsible for any and all transactions made on your User Account and any charges or fees incurred on your account.
Notices regarding your User Account will be sent to you at the e-mail address you provide during registration and will not be sent by regular mail. This will be the sole and exclusive means of notification to you. The personal information provided for your User Account must be updated promptly upon any change in the information. You expressly waive any claims against us for failure to notify you of changes to your account or of any other material developments concerning your account due to an incorrect or outdated e-mail address in our records. In the event we mail a paper document to you at any time, such mailing shall not constitute a waiver of your agreement to receive notices exclusively by electronic mail.